Each of our pilgrimages/ trips will have specific terms and conditions associated with that particular trip. These include the payment terms and deadlines and covid related test requirements. This information can be found on the brochure and complements the general terms and conditions on this page.
A reservation is considered confirmed only after all of the following have been received by Marianatha Tours:
Unless otherwise stated, a non-refundable deposit per person is required to reserve a space on our group departures.
Due to contractual commitments with our airlines, hotels, tour operators, and other travel partners, deposits are non-refundable. We strongly recommend purchasing Trip Cancellation and Interruption Insurance at the time of booking to help protect your travel investment.
Reservations are accepted on a first-come, first-served basis and remain subject to availability. Marianatha Tours reserves the right to close bookings once the maximum group capacity has been reached.
A booking is not considered confirmed until the required deposit has been received and written confirmation has been issued by Marianatha Tours.
The remaining balance of your travel package is due by the final payment date specified for your trip. Failure to make payment by the due date may result in cancellation of your reservation and the application of applicable cancellation penalties.
Accepted methods of payment include:
Credit card payments may be subject to a processing fee where permitted by applicable law. Any applicable fee will be disclosed prior to processing your payment.
Prices are quoted in Canadian Dollars (CAD) unless otherwise stated.
The Comfy Backpacker Travel & Tours- Marianatha Tours is a travel agency and has made the advertised holiday arrangements with the airline/s/, hotel/s/, cruise ship/s/, other operator/s/ and other. Each of these organizations has its own specific terms and conditions for doing business and you will be bound by them once you have registered/ reserved for your space.
The Comfy Backpacker Travel & Tours- Marianatha Tours accepts no responsibility for /A/ the acts or omissions of any party/ies/ other than The Comfy Backpacker Travel & Tours- Marianatha Tours employees./B/ failure by the passenger to be properly documented; /C/ failure by the passenger to comply with departure or joining or baggage requirements; /D/ aircraft delays, government actions, act/s/ of God or any factor beyond our direct control; /E/ cancellation or delay to any tour or holiday or change to the itinerary; /F/ expenses resulting from lost or damaged baggage. The Comfy Backpacker Travel & Tours- Marianatha Tours reserves the right to refuse any person as a member of these tours at its sole discretion.
The Comfy Backpacker Travel & Tours- Marianatha Tours reserves the right to cancel any or all departure/s/ with or without prior notice.
If a tour is canceled beyond the control our agency's control, we will follow the supplier's terms and conditions associated to the trip. A refund may be provided by the suppliers or a future travel credit to be used 6 months to 1 year from the date of issuance for the value of all funds paid by the passenger less nonrefundable travel supplier prepaid deposits, travel supplier change fees, nonrefundable travel protection premiums, and a $100 administration fee.
If a passenger is cancelling on their own accord, cancellation terms stated on this brochure apply.
Passengers registering for the tour accept the responsibility for being in good health and able to walk and travel on the tour. Because many of the sites are not accessible to the physically challenged, those needing oxygen, wheelchairs, or other ambulatory assistance will find the tour extremely limiting to their experiences. TCBTT- Marianatha Tours reserves the right to refuse or revoke travel to anyone who is, in our sole judgment, incapable of group travel without causing undue demands upon the staff or other tour participants. Accessible rooms/cabins are limited and subject to confirmation after receiving the passenger’s written request.
Passport information must be submitted to our office with the registration form to ensure accuracy of name and information of the traveller. Failure to provide your passport information to our office upon reservation may result in change fees or denial of travel. Discrepancies in information may result in change fees, delays in receiving travel documents for your trip, or denial of travel. Any fees incurred due to discrepancies are the responsibility of the passenger. Passports must be valid for at least 6 months after the return date.
All prices quoted in this brochure are subject to change prior to payment in full due to currency fluctuations, fuel surcharge increases, government taxes and fees increases or unforeseen circumstances. In addition, you may be subject to a price increase after payment in full has been received due to potential government imposed taxes and fees.
Every effort has been made to ensure the accuracy of this brochure. While the tour operator will make every effort to ensure you will see all sites listed in this brochure, the availability of sites, order of sites and/or days and number of days may be altered to accommodate changes in airline, hotel schedules, and local conditions.
No changes to the itinerary are effective unless approved in writing and signed by an authorized officer of the tour operator. Except as stated herein, no other person is authorized to cancel, modify or vary the tour arrangements or to make any representation of warranty concerning the tour. Due to airline schedules, some participants may receive one or two extra leisure days at a nominal per day charge and some extensions may not be available on all departure dates. If itinerary changes necessitate extra overnights, you will be charged extra cost per night. Meals for extra nights are not included.
Payment of deposit indicates passenger's permission to record the registrant’s participation and appearance on video tape, audio tape, film, photograph, or any other medium and to use the registrant’s name, likeness, voice, comments, submitted documentation, written papers, and/or biographical material without restrictions or limitation for any advertising, marketing, publicity, educational or promotional purpose which we deem appropriate, unless the registrant or guardian otherwise notifies us in writing prior to departure.
For your own travel protection, protection of your vacation/ trip money/ investment, all travellers joining our trips are required to purchase BOTH travel medical insurance and trip cancellation/ interruption insurance that has the additional coverage against covid-related cancellation/ illness. The countries that we visit are now requiring travellers to show proof of these insurance coverage before boarding the plane and upon arrival at the border.
Get a free travel insurance quote from Manulife here.
To ensure all travellers receive accurate, current, and confirmed travel information, Marianatha Tours follows a structured communication process for all group departures.
Marianatha Tours does not disclose preliminary operational information to individuals who have not yet confirmed their booking. This includes, but is not limited to:
As these arrangements remain subject to change until finalized by our tour operators, airlines, hotels, and other travel partners, Marianatha Tours provides only confirmed travel information to registered travellers.
Final Travel Packets are typically distributed to registered travellers approximately 3–4 weeks prior to departure, once:
Where applicable, the Final Travel Packet may include:
Our goal is to ensure that every traveller receives the most accurate and up-to-date information available, reducing confusion caused by preliminary arrangements that may change before departure.
To help ensure a safe, enjoyable, and well-organized travel experience for everyone, travellers are expected to actively participate in the preparation and conduct of their journey.
By confirming a booking with Marianatha Tours, travellers agree to:
Marianatha Tours is committed to providing a welcoming, respectful, and enjoyable experience for all participants. Travellers whose behaviour is disruptive, abusive, unsafe, or significantly impacts the enjoyment or well-being of others may be refused participation or removed from the tour without refund, subject to the terms of the Travel Service Agreement.
Marianatha Tours is committed to protecting the privacy and confidentiality of your personal information. We collect and use personal information only as necessary to arrange your travel, communicate with you regarding your booking, process payments, comply with legal and supplier requirements, and provide the services you have requested.
Your personal information may be shared with trusted travel partners—including airlines, hotels, tour operators, transportation providers, insurance providers, and payment processors—only to the extent necessary to facilitate your travel arrangements.
For complete details on how we collect, use, store, protect, and disclose your personal information, please review our Privacy Policy at:
https://marianathatours.org/privacy-policy
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